Holiday home Casa San Sebastián de los ReyesSan Sebastián de los Reyes - Madrid - Spain (ES-28004)

MAKE A USO RESPONSIBLE FOR THE INSTALLATIONS AND RESPECT ALL THE NORMS Welcome to this house!The purpose of these regulations is none other than to ensure a pleasant stay andfree of problems. Here you will find, among other things, the telephone numbers ofdoctors, police and firefighters, as well as the contact number of the owner of theHouse.In addition, this regulation contains a series of rules that must be followed. We begfollow the rules and respect the house.We take this opportunity to wish you a good holiday.HOUSE REGULATION1. We urge our guests to treat the farm manager and / or theowner with the utmost respect and that they accept their rules.2. The maximum occupancy is indicated in the travel documents and must not be exceeded inno case. The administrator may deny access to additional guests atthe rented accommodation or increase the costs on the bill.3. The additional expenses, if they have been included in the proof of stay, eithertourist taxes, cleaning service, bed linen or a deposit, must bebe paid upon arrival.4. We ask you not to move the furniture, as this may cause damage andunnecessary wear on furniture and floors. The landlord can charge you the extra expensesat your own expense if the furniture needs to be put back in place or if thecause damage.5. Do not open rooms or closets that are locked and therefore arefor private use.6. Do not throw anything down the toilet, bathtub, sink or other drains (tampons, sanitary napkins,diapers). Do not throw away cleaning products that are harmful to the environment.(such as chlorine), grease or food scraps down the drains or toilet, as it cancause a major traffic jam.7. Any type of flooding in the bathroom will damage the décor and flooring.The guest will be held responsible for any damage that may occur. TheRepair costs will be charged to you, even after your departure.8. Always use sheets on the bed. If you do not do so, you may be charged the costs ofcleaning pillows, blankets and mattresses.9. If there is an open fire fireplace or stove in the house be careful that the firedon't grow too tall and don't use damp wood or anything that could start a fire.If you are not sure how the fireplace is used, ask the landlord or owner, whatwill be willing to inform you. Buy firewood, don't collect it from gardens. The landlordit can tell you where to get it.10. You cannot put hot pans on the counter or table. Use amat.11. Unless stated otherwise, smoking is prohibited in the accommodation. If allowedsmoking outside (balcony, garden). If you do not respect this rule, you risk being sanctioned.12. Have you brought any pets? Be careful not to sit on sofas orbeds and always keep it on the leash.13. Respect the garden and do not uproot flowers or damage trees and plants. Do not turn onno fire! Do not drive over lawns or gardens. Thisit is strictly forbidden to set up tents.14. Take care not to cause a nuisance. Comply with the rule of respecting silence fornights, from 10pm.15. We take the environment very seriously and therefore the separation ofwaste. General waste can only be placed in garbage bagsclosed in the containers indicated for this purpose. Glass, plastic, metal and papershould be separated, as far as possible, from the rest of conventional waste andThey will deposit (if available) in the corresponding containers. The truckthe garbage passes the hours. We beg you to take out the garbage to the placeindicated before that time.16. All guests are required to be careful with water, electricity,diesel and gas. For example, it is mandatory to turn off the stove in the kitchen, the oven, thelights and television when leaving your vacation home. AExcessive electricity consumption on your account at the time of departure.17. Inform the landlord of any defects directly upon arrival, during the first24 hours, so that you are not responsible at the end of your stay. Reportof any damage during your stay and before departure, so that the landlordcan have everything in order for the next customer.18. Possible complaints must be notified to the landlord immediately (in the first24 hours maximum). If the problem has not been satisfactorily resolved inwithin 24 hours of your notification, you must inform us within 48 hoursfollowing. Then we can help you. You will find our phone number atstay voucher. 19. In the event that a complaint is not resolved satisfactorily in the place afterconsult with the owner / landlord and Chalet.nu the tenant can present acomplaint exclusively in writing, within 30 days post